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| 03/15/10 | 17:01PM |
| 146 - 411 calls in 4 days |
There are 146 calls to 411 on my bill. Verizon refuses to remove the charges and basically called me a liar by saying "THOSE CALLS WERE MADE FROM YOUR PHONE."
The refuse to even have a civil conversation about how impossible this is. The calls also took place within a 4 day period during a massive snow storm and power outages in our neighborhood.
How can I get everyone FIRED!Anonymous - Verizon H8er ID: 89ECB6 |
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| Replies |
| 03/15/10 | 17:04PM | I would consider writing a polite letter about the experience and send it off to Consumerist.com.
This site seems to be watched by corporations.Anonymous - Verizon H8er ID: 22EF08 | | 03/17/10 | 21:28PM | Hmmmm Power outage huh? By any chance is your home phone a cordless? If so you know it won't work without AC power. And are ALL your phone numbers stored in that phone??? Sounds to me that you had to use 411 a lot. I wouldn't believe you either. Pay the bill.....
A verizon employee - Verizon H8er ID: DFEB0A | | 03/29/10 | 2:12AM | Dear "a verizon employee": what a moron you are. How can they call on their phone during a storm? I am sure you like to go on here and read people's problems and you do it with a defensive stance, but next time READ the statement's facts first before jumping to conclusions and making your company look even worse by calling them a liar.
PS Tell your co-workers they suck.
Anonymous - Verizon H8er ID: F2C08A | | 04/12/10 | 17:44PM | | we have stationary home phone, no cordless phone, and verizon kept charging directory assistance calls we have never made . It took me more then 2 hrs. for two times for them to very reluctantly reverse the charges, It happen this month again and I am so tired of calling them again and is trying to seek a permanent sdolution. My english is not good and amd not good at computer, google verizon directory assistance and find your post. Anonymous - Verizon H8er ID: BDB7D0 | | 08/25/11 | 17:18PM | | They are charging me for these calls too, at first I thought it was my mom because we share a phone, but after checking the call history on all the phones on our plan, I do not see one 411 call. Verizon is charging people money for things they do not use, and I think I remember hearing about this in the news. I am going to do the early termination and pay the B.S. $350 fee and switch to boost mobile. Verizon, Child Please!! Anonymous - Verizon H8er ID: 61D32C |
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