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This Entry is Rated: |
9 |
with 1 votes! |
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| 09/14/10 | 22:26PM |
| (Untitled) |
I live in the Tampa area and ordered Verizon service, Of course, the first estimate was not correct. I called and they gave me a $40 credit. I agreed and they never showed to install the service. I called back to reschedule they put me on hold for 45 mins and they did not offer the same deal since it expired. I cancelled the service and they never gave me my phone number back. I will stay with BRIGHTHOUSE!Montgomery - Verizon H8er ID: E4F72B |
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| Replies |
| 09/15/10 | 15:45PM | Your experience mirrors mine very well.
I have been told multiple times that they will correct my bill, and issue a refund of $x to my credit card. They don't. In my experience it takes 2-3 calls (at 20-40 mins per call) for them to actually issue the correction they promised in the first phone call.
The takaway:
Always check your credit card to make sure Verizon did what it said it would do. Do NOT take their word for it.Anonymous - Verizon H8er ID: C190FE |
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