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This Entry is Rated:
10
with 1 votes!


01/07/11 | 10:42AM
Auto Pay ISN"T

Unbelievable. Inconceivable. I just had my service terminated due to non-payment. Unusual? Yeah, when you consider I'm on Auto-Pay. Doesn't that mean the payment is Auto-matic? Apparently not. To make matters worse, I've logged about 6 hours waiting to talk to someone about it only to be bounced from rep to rep, none which could do anything about it. "our system is upgrading, should be ready in 2 hours", three days ago. Sad part is I'm using Vonage Phone, which, obviously doesn't work if the internet connection is off. Tried logging into MyVerizon only to find my accout is disabled. Verizon SUCKS. Amazingly, I've the same provider at work and it's a no-brainer, fully functional, always on, etc.

Jesse Wright - Verizon H8er ID: 8B00E6



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