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This Entry is Rated: |
8 |
with 1 votes! |
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| 04/12/11 | 21:27PM |
| THEY MADE OFFER, THEN RETRACTED IT |
I am I have been a Verizon customer since 2004, never asked for a billing adjustment or an early upgrade. I called them today to see about cancelling my contract b/c I am only 10 months in this one and I HATE my Droid so much I never even use the phone. I called Verizon and the sales representative told me he would allow me to early upgrade, at no penalty, give me one-month's credit and a new iPhone, which would put me out of pocket at about $110.00. I placed the order and they told me to expect an e-mail that afternoon with a tracking number and to expect delivery on Thursday. I was blown away. Then they called me two hours later to tell me that they were withdrawing the offer and was "sorry" a sales representative offered me something they could not provide me with. So just like that, they absolutely destroyed any future relationship I would have with them.Anonymous - Verizon H8er ID: C72A7B |
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| Replies |
| 04/13/11 | 19:52PM | | Verizon agents have little or no authority and must seek approval by superiors for almost every transaction. Worst company ever!!!!! ExVerizon client - Verizon H8er ID: 5D80E6 | | 04/23/11 | 20:52PM | | Fuck Verizon Fuck Verizon - Verizon H8er ID: 3DA055 |
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