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| 11/02/11 | 22:27PM |
| Shut my VM off, and wouldn't apologize!! |
Verizon changed my password of 6 years for my VM, didn't tell me, and when I called to ask why, they said "a person should have called you" but NO apology. I asked for a supv, and she was nice, but again NO apology. I asked her if she sent her reps to Customer Service training, because I was listening for the 2 magic words, and she told me what they were, but still did not offer an apology.
What a lame company. If you work for Verizon, I feel so sorry you have to work for this piece of sht.
Verizon customer 11+ years. (No by choice).Larry Hall - Verizon H8er ID: 56218C |
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